Perspectives in Total Quality de Michael J Stahl

Perspectives in Total Quality

Editat de Michael J Stahl

en Limba Engleză Hardback – 4 mai 1999

Based on customer responses to corporate change in the quality era, Perspectives in Total Quality offers readers contemporary analysis of how firms should act. The collection consists of 14 original chapters written by leading academics and practitioners in the field.

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Specificații

ISBN-13: 9780631208846
ISBN-10: 0631208844
Pagini: 420
Dimensiuni: 161 x 240 x 27 mm
Greutate: 0.8 kg
Editura: Wiley
Locul publicării:Chichester, United Kingdom

Public țintă

upper–level undergraduate and MBA–level students in Total Quality Management courses; academics; practitioners, general managers, quality managers and operations managers