Overcoming Information Poverty: Investigating the Role of Public Libraries in The Twenty-First Century considers the role of public libraries in alleviating information poverty and targeting social exclusion, using a three-level information poverty framework. The book proposes a model for understanding the concept of information poverty, develops indicators for its measurement, and provides recommendations for service improvement based on analysis of public library services at macro (strategic), meso (community) and micro (individual) levels. The topic is of theoretical and practical importance when considering the changing role of public libraries today. The book is the first time a macro, meso, and micro model of information poverty indicators has been developed and applied to illustrate the impact of public libraries at strategic, community, and personal levels.

• Stimulates thinking and debate on information poverty and how it may be addressed by public libraries, education departments, and governments
• Uses case studies to investigate how information poverty can be tackled at the macro, meso, and micro level
• Focuses on how strategic policies to reduce information poverty filter through to community-based interventions within branch libraries
• Discusses mixed methods, using quantitative and qualitative data, surveys, interviews, and focus groups with library users and non-users, to conduct a three-level investigation of information poverty