Tragedies like the Columbia disaster are distressing reminders that things can go wrong in large, highly regarded organizations. Although we embrace new technologies eagerly, we are reluctant to accept the risks of innovation. Moreover, some technologies and organizations may be too complex to control effectively. What makes some organizations more prone to accidents? Do the very measures taken to increase safety contribute to accidents? Can societies, organizations, and individuals learn from failures and reduce risks?
Against this backdrop, Professors William H. Starbuck of New York University and Moshe Farjoun of York University have invited diverse experts to contribute insights about the Columbia accident and the organizational lessons it suggests. This book thus presents many viewpoints on the complex behavioral factors that led to disaster.