Operational Resilience in Practice

With increased regulatory expectations and a volatile business landscape, the organizations that are the most prepared for disruptions will be the ones that have the most success. An operational resilience programme is key to achieving this.

Written by an ex-regulator and experienced resilience professional, Chris Knox, Operational Resilience in Practice offers essential details on how to strengthen an organization's resilience. Featuring interviewing from leading operational resilience professionals, the book shows how operational resilience can serve as a real-world capability that helps an organization understand, withstand and adapt to disruption. It also covers key resilience regulation such as the EU's Digital Operational Resilience Act (DORA).

Reflecting the entire resilience lifecycle, the book includes details on service definition, dependency mapping, impact tolerance setting, outsourcing risks, scenario and stress testing and continuous improvement. It discusses the modern environment of risks including cloud, SaaS, nth-party and concentration risks and describes how organization can stress test their resilience, respond to incidents and embed resilience into technology and systems architecture. It concludes by exploring the future of operational resilience with a particular focus on AI concentration risks.