Managing Service, Education and Knowledge Management in the Knowledge Economic Era: Proceedings of the Annual International Conference on Management and Technology in Knowledge, Service, Tourism & Hospitality 2016 (SERVE 2016), 8-9 October 2016 & 20-21 October 2016, Jakarta, Indonesia & Vladimir State University, Vladimir, Russia
Editat de Ford Lumban Gaol et al.
20 iun 2017
Hardback
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