Microsoft Dynamics Crm 4 for Dummies de Joel Scott

Microsoft Dynamics Crm 4 for Dummies

Autor Joel Scott, David Lee, Scott Weiss

en Limba Engleză Paperback – iul 2008

Customer relationship management, or CRM, is certainly a hot topic in business today. If you have a small or medium-sized business, chances are you're already aware of all it can do for you.

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Specificații

ISBN-13: 9780470343258
ISBN-10: 0470343257
Pagini: 432
Ilustrații: Illustrations
Dimensiuni: 191 x 235 x 23 mm
Greutate: 0.81 kg
Editura: Wiley
Locul publicării:Hoboken, United States

Public țintă

Why this topic is hot: CRM spending is expected to increase rapidly through 2010. AMR Research predicts that the CRM market will grow from $8.6 billion in 2006 to $18 billion in 2010, a 21 percent compound annual growth rate.
Who uses this product: Microsoft Dynamics CRM is designed primarily for small and medium businesses in the 10–1,000–user range.
Who we are targeting: New users of Microsoft Dynamics CRM, people considering adopting Microsoft Dynamics CRM for their business, or existing Microsoft Dynamics CRM users who are looking to increase their understanding of the product and maximize their results.