High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce Autor Micah Solomon 23 mai 2012 Paperback Preț: 110.62 lei 3-5 săpt.
Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience Autor Micah Solomon 24 aug 2021 Paperback Preț: 106.86 lei 3-5 săpt.
Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization Autor Leonardo Inghilleri et al. 6 sep 2022 Paperback Preț: 106.26 lei 3-5 săpt.