The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets Autor Micah Solomon et al. 30 sep 2022 Paperback Preț: 95.69 lei 3-5 săpt.
Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience Autor Micah Solomon 23 aug 2021 Paperback Preț: 105.08 lei 3-5 săpt.
Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization Autor Leonardo Inghilleri et al. 5 sep 2022 Paperback Preț: 106.08 lei 3-5 săpt.
Can Your Customer Service Do This?: Create an Anticipatory Customer Experience that Builds Loyalty Forever Autor Micah Solomon 31 oct 2023 Hardback Preț: 142.20 lei 164.07 lei 22-28 zile -13%
High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce Autor Micah Solomon 22 mai 2012 Paperback Preț: 110.22 lei 3-5 săpt.