Praise for the prior editions of Masterful Coaching "Robert Hargrove's Masterful Coaching sets the context of the coach as steward rather than mere teacher, a critical agent in transforming organizational cultures and developing the skills and capabilities necessary for new cultures to be sustained." --Peter Senge, author, The Fifth Discipline: The Art and Practice of the Learning Organization "Masterful Coaching will empower you to stand for an Impossible Future while acting boldly in the present to make it a reality." --Richard W. Severance, president, Conoco, North American Downstream "Masterful Coaching brings clarity, power, and velocity to producing extraordinary leaders and extraordinary results." --Tom Kaiser, president, Zurich Financial Services "The author's five-step 'transformational' coaching model has been field-tested by thousands of managers worldwide." --Accounting Today "Finally, a book that helps release people's collective aspirations--almost nonexistent in today's corporate environment--and links them to business goals. A treasure trove of 'take-action' tools!" --Melanie Warren, vice-president, Fidelity Investments "This is a great hands-on book . . . . Hargrove explains how to coach a person through one frame of reference (paradigm) to another or to coach groups of individuals into a cohesive, collaborative team." --Net Results "Masterful Coaching provides thorough descriptions of the characteristics of a coach and thoughtful insights about becoming an effective coach." --Canadian HR Reporter "If you are looking for some techniques to help your employees creatively meet your customers' needs, this is a must read." --The Business Resource