How to Cope When the Going Gets Tough However you deal with the everyday challenges of life, everyone has their crisis points - situations where their coping strategies are undermined. For example, many people find themselves set back by criticism and rejection, and feel they didn't react effectively. When you reach one of these points, you need extra help and advice to get you through. This book will help you handle your problems in a rational, realistic way, and you will use common sense techniques to help you identify overcome your personal vulnerability areas, so nothing can hold you back. "People learn to be hostile, disparaging and manipulative because it works for them. These people expect you to react in certain ways to their style, because in that way they win. If you allow yourself to be sucked into their expectations, you have not only let them get away with it, but you are bound to feel frustrated, helpless and eventually your bad side of nature will reached its climax."