Zero Harm: How to Achieve Patient and Workforce Safety in Healthcare Autor Craig Clapper et al. 15 dec 2018 Hardback Preț: 150.33 lei 183.34 lei 21-26 zile -18%
Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way Autor James Merlino 16 dec 2014 Hardback Preț: 219.11 lei 285.45 lei 42-47 zile -23%