DOES THE THOUGHT OF NEGOTIATING FILL YOU WITH DREAD? DO YOU FEEL YOU COULD HAVE GOT A BETTER DEAL IF YOU KNEW HOW TO PUSH FOR MORE? YOU'RE NOT THE ONLY ONE! This easy-to-use workbook will guide you through the pitfalls of the negotiation process. It will help improve your negotiation capability. You will change your mindset, build your confidence and approach negotiations with ease. All the tips, scripts, strategies and tools you need to get what you want will be revealed. This expanded edition has been updated with more detailed examples, activities and tools. By working through a series of practical activities, tailored to your negotiation skill level, you will learn: • How to handle nerves, manage emotions and face your fears. • Strategies to ensure you're prepared for any scenario. • The secrets to never feeling ripped off again. By the time you finish this book you will embrace opportunities to negotiate and may even learn to love it!