Hire Smart and Keep 'Em: How to Interview Strategically Using POINT
Autor Joan C. Curtis Cuvânt înainte de Patsy Hammetten Limba Engleză Hardback – 19 iul 2012
One of the most important jobs of any manager is hiring the right people. Even in organizations with a human resources department, the final hiring decision often falls on a manager who has never been trained in effectively assessing a candidate's character or skill set. Additionally, the interview process itself is fraught with legal pitfalls, making this seemingly simple task one that could become costly and problematic if mishandled. This book teaches the critical techniques for selecting the right person for the job and the strategies that eliminate expensive hiring mistakes.
Hire Smart and Keep 'Em: How to Interview Strategically Using POINT lays out a proven method-the POINT process-for recruiting and retaining high quality employees. A renowned business coach, Joan C. Curtis illustrates how interviews can be strategically conducted, demonstrates how illegal interview situations can be avoided, and explains how the latest technology can be implemented to make the whole process go smoothly.
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Specificații
ISBN-13: 9781440802867
ISBN-10: 1440802866
Pagini: 208
Dimensiuni: 156 x 235 x 23 mm
Greutate: 0.54 kg
Editura: Bloomsbury Publishing
Colecția Praeger
Locul publicării:New York, United States
ISBN-10: 1440802866
Pagini: 208
Dimensiuni: 156 x 235 x 23 mm
Greutate: 0.54 kg
Editura: Bloomsbury Publishing
Colecția Praeger
Locul publicării:New York, United States
Cuprins
Foreword by Patsy Hammett
Introduction
ONE: What Do You Know about Interviewing?
TWO: Recruiting: Finding the Right People to Apply
THREE: Using Behavior-Based Interviewing
FOUR: The Power of Team Interviews
FIVE: Keeping the Interview Legal
SIX: How to Create Trust in the Interview
SEVEN: Listen with Intentionality
EIGHT: Prominent Intentional Listening Skills: Probe, Paraphrase, and Flipside
NINE: Less Prominent Intentional Listening Skills: Summary, Reality Test, and Reflection
TEN: Testing the Effectiveness of the Interview: Deciding Whom to Hire
ELEVEN: Sticky Situations in an Interview
TWELVE: Hire Smart and Keep 'Em: Retaining Your Best Hires
Appendix A: Answers to Practice Exercises
Appendix B: Action Verbs
Appendix C: Interviewer's Guide
Notes
Index
Introduction
ONE: What Do You Know about Interviewing?
TWO: Recruiting: Finding the Right People to Apply
THREE: Using Behavior-Based Interviewing
FOUR: The Power of Team Interviews
FIVE: Keeping the Interview Legal
SIX: How to Create Trust in the Interview
SEVEN: Listen with Intentionality
EIGHT: Prominent Intentional Listening Skills: Probe, Paraphrase, and Flipside
NINE: Less Prominent Intentional Listening Skills: Summary, Reality Test, and Reflection
TEN: Testing the Effectiveness of the Interview: Deciding Whom to Hire
ELEVEN: Sticky Situations in an Interview
TWELVE: Hire Smart and Keep 'Em: Retaining Your Best Hires
Appendix A: Answers to Practice Exercises
Appendix B: Action Verbs
Appendix C: Interviewer's Guide
Notes
Index