As a reporter for the prestigious New York Times the author interviewed many of the leading political figures of the Balkans (Illyria). He also sought out the area's intellectuals, many of them critical of their leaders, and everyday people who provide a sense of daily life. He devotes a chapter to each ethnic group from Vlachs to Serbs, talks about their differences and similarities, and does so without giving offense. He also provides a short historical account of the various places he visits, which deepens our understanding of the local cultures.