Service Quality in Academic Libraries Contemporary Studies in Information Management, Policies, and Services Autor Peter Hernon et al. 1996 Paperback Preț: 256.54 lei 386.01 lei 43-57 zile -34%
Research Misconduct: Issues, Implications, and Stratagies Contemporary Studies in Information Management, Policies, and Services Autor Ellen Altman et al. 14 oct 1997 Paperback Preț: 260.10 lei 387.77 lei 43-57 zile -33%
Assessing Service Quality: Satisfying the Expectations of Library Customers Autor Peter Hernon et al. 12 mai 2015 Paperback Preț: 430.61 lei 559.24 lei 43-57 zile -23%
Assessing Service Quality: Satisfying the expectations of library customers Autor Peter Hernon et al. 31 mai 2015 Paperback Preț: 400.55 lei 592.15 lei 22-36 zile -32%