Designing Agentic AI Experiences: UX Strategies for Collaborative, Human-Centered AI
Autor Victor Yoccoen Limba Engleză Paperback – 18 aug 2026
Agentic User Experience provides a practical framework for building AI partners that users trust. This book bridges the gap between psychological theory and interface practice. It empowers UX designers and researchers to lead the integration of artificial intelligence into products that respect human dignity and build trust between user and system.
Readers of this book will learn to:
● Design Trust: Use the Trust Battery model to measure and maintain user confidence over time.The technology is ready. The challenge is no longer in building the intelligence behind the interface. It is about designing the partnership. This book shows you how.
● Define Personality: Craft Agent Personas and Relationship Archetypes that align with user expectations.
● Structure Delegation: Implement the Ladder of Autonomy to guide users from simple suggestions to fully automated actions.
● Ensure Safety: Deploy Circuit Breakers and feedback loops that prevent error and keep the human in control.
● Scale Stategy: Establish an Agentic Center of Excellence to govern multi-agent ecosystems across the enterprise.
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Specificații
ISBN-13: 9781041237266
ISBN-10: 104123726X
Pagini: 192
Ilustrații: 42
Dimensiuni: 156 x 234 mm
Ediția:1
Editura: CRC Press
Colecția CRC Press
ISBN-10: 104123726X
Pagini: 192
Ilustrații: 42
Dimensiuni: 156 x 234 mm
Ediția:1
Editura: CRC Press
Colecția CRC Press
Public țintă
Postgraduate, Professional Practice & Development, Professional Reference, and Undergraduate AdvancedCuprins
Introduction
Part 1
1. The End of Control
2. The Psychology of Agency
3. Mental Models 2.0: How Users Perceive Autonomous Systems
Part 2
4. Observing the Unseen: New Methodologies for Agent-User Dynamics
5. Measuring What Matters Most: Trust, Delegation, and Cognitive Load
6. Beyond User Personas: Introducing Agent Personas and Relationship Archetypes
Part 3
7. Designing the Conversation: The Language of Collaboration
8. Designing for Delegation and Correction: The Mechanics of Partnership
9. The Ethical Agent: Designing for Transparency
10: Scaling Agentic UX: From Prototype to Enterprise
11: The Future of UX: Choreographing Relationships
Part 1
1. The End of Control
2. The Psychology of Agency
3. Mental Models 2.0: How Users Perceive Autonomous Systems
Part 2
4. Observing the Unseen: New Methodologies for Agent-User Dynamics
5. Measuring What Matters Most: Trust, Delegation, and Cognitive Load
6. Beyond User Personas: Introducing Agent Personas and Relationship Archetypes
Part 3
7. Designing the Conversation: The Language of Collaboration
8. Designing for Delegation and Correction: The Mechanics of Partnership
9. The Ethical Agent: Designing for Transparency
10: Scaling Agentic UX: From Prototype to Enterprise
11: The Future of UX: Choreographing Relationships
Notă biografică
Victor Yocco is a UX researcher and psychologist with decades of experience consulting with the world's largest enterprises across diverse industries. He helps organizations navigate the complexities of automation to build systems that serve human needs. He frequently writes and speaks on agentic AI, the psychology of trust, and the ethics of autonomous systems. Dr. Yocco holds his PhD from The Ohio State University where he studied psychology and communication in informal science settings. He resides outside of Philadelphia.
Descriere
Agentic User Experience provides a practical framework for building AI partners that users trust and bridges the gap between psychological theory and interface practice. It empowers UX designers and researchers to lead the integration of artificial intelligence into products that respect human dignity and build trust between user and system.