`Any practising or former headteacher will warm to the central contention made by Kottler and McEwan that, although counselling does not form part of the formal job-description of any principal or headteacher, the realities of such a post are that such skills are required in abundance' - School Leadership and Management

This book introduces the basic methodology of counselling, consulting and communication skills, and the multiple roles principals must play in today's schools. It describes how to assess systematically the concerns and problems principals encounter with students, staff and parents.