The purpose of this study is to explore the effective and efficient use of Facebook in South African government as the communication tool between the department and external and internal public. Communication is very important in every organisation, private companies, non-government organisations and government departments. The researcher chose to investigate the contributions of the use of Facebook within the Department of Education to its internal and external public. The advantages of social networking are real, even though most parents see it as another way that kids waste time. Social networking has opened up a new way to communicate, so while your child's posts may not be essential today, your child is still learning skills that could be very valuable tomorrow. One form of social networking that's growing in popularity is corporate social networking. You can use corporate social networking to form relationships with other people from your company / government department, or people in other companies in an industry. You can also get references and build a reputation using corporate social networking tools. It's a great way to get your services, product & campaigns known