This book addresses IS/IT architects, developers, program managers, product managers, and quality managers who are considering or responsible for applications that will be virtualized or deployed on a cloud. Topics covered include reliability risks, meeting customer's expectations, and how to maximize service availability and reliability of virtualized and cloud-based deployments. Working from first principles, this book considers the impact on virtualization and cloud computing in terms of both what design for reliability diligence is most appropriate, and how best to leverage virtualization and cloud to best assure market expectations.