Rosa Stanford, a single mother and clerk at Macy's glove counter in Manhattan, travels to Heidelberg to settle a family estate, and to find news of her lost soldier. In the lights and spirit of the season and at the magical setting of the historic castle and the colorful German Christmas markets, she is tempted into an unexpected, whimsical adventure in search of true love. With his matchmaking charm and secret knowledge of Santa's workshop, a master Heidelberg clockmaker bestows special gifts on the two lovers, that have been brought together from worlds apart. A sentimental family Christmas with her two young boys awaits Rosa's return to New York, with their innocent emotions bringing warmth and 60s nostalgia, as the family becomes entwined in a romance filled with benevolence and hope, with the lasting gift of the Heidelberg clockmaker.