Building Team Based Working
Autor West, Markiewiczen Limba Engleză Hardback – 13 oct 2003
- This text focuses on how to build organizations that are structured around teams.
- Ideal for managers or consultants who are introducing team-based working into organizations.
- Examines the psychological and social processes that can facilitate or obstruct successful teamwork.
- Each chapter contains aims, activities, support materials and tools.
- Support materials can also be downloaded from an accompanying website.
- Based on evidence gathered by the authors over 20 years of practical management experience, research in organizations, and consultancy.
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Specificații
ISBN-13: 9781405106115
ISBN-10: 1405106115
Pagini: 184
Dimensiuni: 157 x 235 x 15 mm
Greutate: 0.43 kg
Ediția:2. Auflage
Editura: Wiley
Locul publicării:Chichester, United Kingdom
ISBN-10: 1405106115
Pagini: 184
Dimensiuni: 157 x 235 x 15 mm
Greutate: 0.43 kg
Ediția:2. Auflage
Editura: Wiley
Locul publicării:Chichester, United Kingdom
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Public țintă
managers; consultants; organizational development specialists; advanced students of organizational behaviour or organizational psychologyNotă biografică
Michael A. West is Professor of Organizational Psychology and Director of Research at Aston Business School, Aston University.Lynn Markiewicz is Director of Aston Organization Development Ltd, a consultancy specializing in the effective application of research findings to improve organizational performance and employee well-being.
Cuprins
Acknowledgements.1. Introduction.
2. Deciding on Team-Based Working (TBW):.
Developing an Understanding of Team-based Working.
Forming an Implementation Steering Group.
Diagnosing the Organization.
Designing an Implementation Process.
3. Developing Support Systems:.
Human Resource Management.
Appraisal and Performance Review Systems.
Reward Systems.
Recruitment and Selection Systems.
Education and Training Systems.
Communication Systems.
Team-process Support Systems.
Feedback Systems.
Inter-team Processes.
4. Team Leader and Team Member Selection:.
Implementation Steering Group Planning.
Defining Appropriate Criteria for the Selection of Team Leaders.
Team Leader Training.
Setting up Action Learning Sets for Team Leaders.
Selecting Team Members.
5. Developing Effective Teams:.
Team Tasks, Visions and Objectives.
Team Participation.
Quality of Decision Making.
Support for Innovation.
Team Conflict Resolution.
6. Reviewing and Sustaining Team Effectiveness:.
Steps in Designing an Effective Evaluation System.
Sustaining and Improving Performance: Encouraging Reflexivity.
7. Organization-Level Assessment:.
Goal Achievement or Financial Performance.
Customer or Service Receiver Perspectives.
Business Processes or Internal Efficiency.
Innovation.
Inter-group Relations.
Relationships Between Teams and Organizations.
Beyond Team-based Organizing.
Index.
2. Deciding on Team-Based Working (TBW):.
Developing an Understanding of Team-based Working.
Forming an Implementation Steering Group.
Diagnosing the Organization.
Designing an Implementation Process.
3. Developing Support Systems:.
Human Resource Management.
Appraisal and Performance Review Systems.
Reward Systems.
Recruitment and Selection Systems.
Education and Training Systems.
Communication Systems.
Team-process Support Systems.
Feedback Systems.
Inter-team Processes.
4. Team Leader and Team Member Selection:.
Implementation Steering Group Planning.
Defining Appropriate Criteria for the Selection of Team Leaders.
Team Leader Training.
Setting up Action Learning Sets for Team Leaders.
Selecting Team Members.
5. Developing Effective Teams:.
Team Tasks, Visions and Objectives.
Team Participation.
Quality of Decision Making.
Support for Innovation.
Team Conflict Resolution.
6. Reviewing and Sustaining Team Effectiveness:.
Steps in Designing an Effective Evaluation System.
Sustaining and Improving Performance: Encouraging Reflexivity.
7. Organization-Level Assessment:.
Goal Achievement or Financial Performance.
Customer or Service Receiver Perspectives.
Business Processes or Internal Efficiency.
Innovation.
Inter-group Relations.
Relationships Between Teams and Organizations.
Beyond Team-based Organizing.
Index.
Descriere
This training programme shows how to introduce team working and make it effective. It provides information about the principles of team working and how to: overcome obstacles; assess your own organisation; design a team strategy; choose and train team leaders; and review team effectiveness.