Call Center Management: Leitfaden für Aufbau, Organisation und Führung von Teleservicecentern Autor Brad Cleveland et al. 3 oct 2013 Paperback Preț: 478.52 lei 562.97 lei 6-8 săpt. -15%
Leading the Customer Experience – How to Chart a Course and Deliver Outstanding Results Autor Brad Cleveland et al. 2 mai 2021 Hardback Preț: 508.36 lei 571.18 lei 6-8 săpt. -11%