Achieving Quality Through Continual Improvement
Autor Johannes Ledolter, Claude W. Burrill, Burrillen Limba Engleză Paperback – 13 iul 1998
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Specificații
ISBN-13: 9780471092209
ISBN-10: 0471092207
Pagini: 644
Dimensiuni: 191 x 235 x 34 mm
Greutate: 1.18 kg
Ediția:New.
Editura: Wiley
Locul publicării:Hoboken, United States
ISBN-10: 0471092207
Pagini: 644
Dimensiuni: 191 x 235 x 34 mm
Greutate: 1.18 kg
Ediția:New.
Editura: Wiley
Locul publicării:Hoboken, United States
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Public țintă
Production Managers, Service Managers, MIS Managers.Notă biografică
Claude Burrill and Johannes Ledolter are the authors of Achieving Quality Through Continual Improvement, published by Wiley.
Cuprins
Introduction to Quality.
History of the Quality Movement.
The Value of Implementing Quality.
People and Quality.
Products, Processes, and Quality.
Exploring the Meaning of Quality.
A PROCESS VIEW OF QUALITY.
The Production Process.
Creating a Production Process.
The Specification Process.
The Design Process.
The Create Process.
The Examine Process.
MANAGEMENT ISSUES IN ACHIEVING QUALITY.
The Quality System.
Establishing a Culture for Quality.
Managing Quality.
Quality and People Management.
STABILIZING QUALITY.
Stabilizing the Quality System.
Managing by Facts: Data Gathering and Data Classification.
Data Analysis and Data Presentation.
Statistical Techniques for Achieving Quality.
IMPROVING QUALITY.
Quality Improvement.
Quality Improvement Initiatives.
Quality Innovation.
CONCLUSION.
Optimism for the Future: Quality Awards and Success Stories.
Appendix.
Index.
History of the Quality Movement.
The Value of Implementing Quality.
People and Quality.
Products, Processes, and Quality.
Exploring the Meaning of Quality.
A PROCESS VIEW OF QUALITY.
The Production Process.
Creating a Production Process.
The Specification Process.
The Design Process.
The Create Process.
The Examine Process.
MANAGEMENT ISSUES IN ACHIEVING QUALITY.
The Quality System.
Establishing a Culture for Quality.
Managing Quality.
Quality and People Management.
STABILIZING QUALITY.
Stabilizing the Quality System.
Managing by Facts: Data Gathering and Data Classification.
Data Analysis and Data Presentation.
Statistical Techniques for Achieving Quality.
IMPROVING QUALITY.
Quality Improvement.
Quality Improvement Initiatives.
Quality Innovation.
CONCLUSION.
Optimism for the Future: Quality Awards and Success Stories.
Appendix.
Index.
Descriere
Take a look at the cover of this book, particularly the two images you see there. One image is of electronic components, which makes sense--quality management has been an important tool in the electronics industry for some time now. The other image however is a little more surprising.