World-Class Telecommunications Service
Autor Ellen Warden Limba Engleză Hardback – 30 iun 1998
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Specificații
ISBN-13: 9780890069226
ISBN-10: 0890069220
Pagini: 296
Ilustrații: 1
Dimensiuni: 162 x 237 x 22 mm
Greutate: 0.52 kg
Editura: Artech House Publishers
ISBN-10: 0890069220
Pagini: 296
Ilustrații: 1
Dimensiuni: 162 x 237 x 22 mm
Greutate: 0.52 kg
Editura: Artech House Publishers
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Descriere
Examines the underlying processes behind telecommunications service department. This guide shows how to successfully build, organize and manage a service within an organization and describes the two critical phases of telecommunications product development--the product and service delivery levels--and shows how they work together to form a finely tuned communications service.