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Vigilant Innovation: ISSN, cartea 4

Autor Bill Russell
en Limba Engleză Hardback – 7 sep 2020
This book explores how organisations manage new product development (NPD) focused innovation across a portfolio of core, adjacent and breakthrough environments. The focus is on the search and select phases of the innovation process, and how incumbents identify and validate a range of opportunities. Organisations face the paradox of how to establish search and select processes for focal markets, while also setting up routines to sense and respond to disruptive innovation signals from adjacent and more peripheral markets. The book builds on research into peripheral vision, and considers how organisations manage the crucial early stages of the innovation process in disrupting digital environments.
To analyse how organisations search for and validate opportunities in turbulent environments, the author conducted research in the global higher education publishing industry using qualitative research methods. The research project at the heart of the book focused on 10 case companies publishing 9,000 out of the world's 32,000 academic journals. The new frameworks developed by the author were informed by 61 interviews with 63 individuals across the 10 case companies. The interviewees ranged from CEOs and CTOs to directors and managers in areas such as production, operations, editorial, publishing, sales and marketing.
The author identifies a number of early stage innovation capabilities that need to be in place to manage NPD effectively. His research identified five contextual factors that influence how search and select activities are operationalised in technology disrupted environments. A framework is proposed to enable the mapping of individual opportunities within a wider NPD portfolio. The book highlights 10 key market insight areas where firms need to focus to improve their innovation success rate.
The research informed frameworks outlined in this book have implications for practice, especially for higher education publishers, online media companies, and business to business service organisations. Consideration is given to how the cognitive frames of boards and senior teams affect the structure and operationalisation of NPD portfolios, as well as how workflow mapping and the identification of jobs-to-be-done is deployed within the NPD process in different settings.
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Specificații

ISBN-13: 9783110653342
ISBN-10: 3110653346
Pagini: 184
Ilustrații: 10 b/w ill., 13 b/w tbl.
Dimensiuni: 175 x 246 x 18 mm
Greutate: 0.48 kg
Ediția:1. Auflage
Editura: De Gruyter Oldenbourg
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Notă biografică

Dr Robert Dew has evolved from physicist to manager to consultant over more than 30 years. He likes to recount the journey as starting from learned autism (undergrad), maturing through corporate cynicism (MBA) to finally getting some sense of what motivates people (PhD). Along the way he has done 50+ start-ups, lectured at eight universities around the world, and chaired the International Society of Professional Innovation Managers (ISPIM) advisory board. As one of the founding partners of CapFeather Global he enjoys helping companies grow by innovating customer strategy and CX. Dr Bill Russell started out working in B2B and B2C sales, and now teaches innovation and marketing on the world's #1 MBA for sustainability - while juggling research, consulting, and writing. Some highlights have included five years working in motorsport, a stint as a sales director with Hallmark, and leading the international expansion of Emerald Publishing. He is a boundary spanner, bringing together diverse thinkers to see the world differently. An advocate of the Jobs-to-be-Done approach, he builds CX centred value propositions through researching the social, emotional and functional challenges of users and customers. Cyrus Allen has been advising large corporates and government owned entities for 10 years on customer strategy and experience innovation. He has led and/or worked on nearly 200 projects across some 100 clients. Cyrus' deep interest in customer experience innovation emerged from his earlier years in product and brand marketing with organisations including Ericsson, Sony Ericsson, Telstra and ANZ. He wears the scars of having designed and deployed experience innovation and customer-centric change programs with pride. Those scars are what lends Cyrus a pragmatic view to customer experience innovation, and what helps him drive real change with clients. George Bej has successfully implemented customer focused programs that have led to revenue growth, improved retention and bottom line results. He specialises in accelerating business performance, bringing tools and insights that underpin successful transformation programs. His approach draws on disruption theory, design thinking, entrepreneurialism and innovation. He has worked in senior executive roles in tough markets and has more than 30 years' commercial experience across a range of industry segments and organisations. Career highlights include roles as CEO of the Australian National Cyber Institute and CREST ANZ, as well as Executive Director of Strativity Group.