Are you a manager who is being asked to do more with less ? If so, this book is for you ! Written in an easy to read style, UP Productivity discusses how to measure and improve productivity in your department through use of a number of simple concepts and techniques. You will learn step-by-step how to do time and motion studies, measure workload volumes, calculate standard times, balance staff and workload, flowchart procedures, simplify work processes, motivate and incent employees, maintain and improve quality, implement changes, and maintain gains. After reading this book you will have the knowledge and tools you need to "do more with less" and "do it better" !