Jennifer Cornwall is five-foot-two, over-nourished with red, gravity-defying hair that makes her think she was conceived the day God invented the Koosh Ball. At twenty, she's trapped in a numb life at a photocopying firm. Uneventful - except for the workplace bullies. Despite her Aunt Emily's gentle encouragement, she believes other girls have the perfect gene-take-home-pack with a side order of social skills, while she trips 'n dies at every turn. When a striking new employee, Lucy, starts at work, Jennifer really struggles with her own mediocrity. Her flatmate suggests she finds some focus with the help of a clairvoyant. After misinterpreting the reading, Jennifer embarks on a wacky self-improvement campaign. She also discovers Aunt Emily has issues of her own and sets out to solve them. It's a journey through strengths, weaknesses and comical crises, but oh, what a journey it turns out to be ... for everyone.