up-to-date office reference that eases the job of an entry-level leasing agent combining the features of a manual with the informative narrative of a textbook. Topics covered include: History of the Profession, Leasing terminology, Beginner Spanish for Leasing Professionals, Salary Surveys, Crime Prevention, Evictions, Tenant Rights, How to Read an Apartment Lease Agreement, Telephone Presentation, Interviewing for a Leasing Job, Fair Housing, and much more. A great resource for local leasing agent training programs.