When 8 year old Charlotte Alsopp goes missing the usual hordes of people are convinced that they have seen her and report their sightings to the police. Claire Harrison is also convinced that she has seen her but rather than go straight to the police she decides to check out the house where she saw her. What follows is the stuff of nightmares. From the moment Claire shouts at Tom to stop, her life starts to unravel, as the mystery surrounding the abduction is slowly revealed.