Cultural Enablers: Respect Every Individual and Lead with Humility
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The Shingo Model Series
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Continuous Improvement: Seek Perfection, Embrace Scientific Thinking, Focus on Process, Assure Quality at the Source, and Improve Flow & Pull
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Complex Management Systems and the Shingo Model: Foundations of Operational Excellence and Supporting Tools
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Discover Excellence: An Overview of the Shingo Model and Its Guiding Principles
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