The Process Improvement Project Guide takes you through the steps involved in an improvement project. It is a succinct narrative with a handful of illustrations and key points highlighted. It is supported by a thorough collection of checklists that provide systematic structure to each phase of your project. Capture details of your project on the accompanying forms (in this book or in the supplementary workbook) and file them away with your project maps and other project data to review with your next follow up project.