A collection of the most-read articles published in C3 Advisors, LLC's newsletters are presented in the Process, People and Technology framework, the basis of C3's business philosophy. "Readers' Choices" cover a spectrum of topics for business leaders from business operations to workforce issues to technology investment. Each story is followed by "This Really Happened..." to illustrate an actual business case where Process, People or Technology was not adequate, and "Best Practices" to poise an organization for success. The Pocket Advisor delivers business guidance for all sizes and types of companies in a compact, easy to read format.