Everyone is thrilled by The Life Shop. It sells everything - from cat baskets to cruises to career plans - and all a great price. Lorna alone cannot understand why her friends, neighbours and even her normally sensible Mum are obsessed by the Life Shop. She realises that its customers seem to be losing their individuality. Are the enticing products costing more than is apparent? More importantly, Lorna is also concerned about her disabled brother - how does he fit into the Life Shop's all too perfect world?