Listening doesn't always get the attention that it deserves and is mostly taken for granted. It is a powerful ability that humans possess but is hardly used or applied. Problems between parents and children, between seniors and subordinates, between governments and the public-most interpersonal and social issues emanate from poor listening.

As we grow in life our responsibility lies more in listening than in speaking. The seeds of conflict are very often sown when we stop listening. Listening is a complex process, varied and fragile. What is the nature of listening required by individuals, organisations and nation states during times of transition and transformation? What kind of listening competencies are needed to positively cement our relationships? Which listening skills would we need when we want to understand ourselves better?

Silence too is a part of communication. How can you 'listen' to silence and understand its meaning? Silence and the internalisation of wisdom have the potential to revolutionise thinking and social development.
The Intent to Listen is a comprehensive attempt to analyse and understand the power of listening-about how, when and what actually facilitate its development and application. Detailed, simple and peppered with stories and scenarios, this is a must-read for effective communication.