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The Human Challenge: Managing Yourself and Others in Organizations de Douglas Benton

The Human Challenge: Managing Yourself and Others in Organizations

Autor Douglas Benton, Mary L. Tucker, Anne M. McCarthy
en Limba Engleză Hardback – 31 mai 2002

This book provides readers with the needed skills in human relations that are becoming increasingly important for career success. It emphasizes "the person" in the organization and on the interactions between managers and other employees. Chapter topics include communication in the workplace; appraisals, promotions, and dismissals; conflict management; leadership; labor relations; intercultural relations; and more. For managers and other professionals in any field that want to learn the skills needed to interact most effectively with managers and co-workers.

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Specificații

ISBN-13: 9780130859556
ISBN-10: 0130859559
Pagini: 351
Dimensiuni: 205 x 263 x 22 mm
Greutate: 0.89 kg
Ediția:7Nouă
Editura: Pearson
Locul publicării:Upper Saddle River, United States

Descriere

For undergraduate and graduate-level Business Management and Psychology courses in Human Relations, Human Behavior, Organizational Behavior, Human Development, and Applied Psychology.
Using a hands-on approach, this text provides students with the needed skills in human relations that are becoming increasingly important for career success. It emphasizes the person in the organization and the interactions between managers and other employees. Students will like this text for its conversational style while instructors will appreciate the experiential exercises that reinforce course theory for student-centered learning.

Cuprins



Preface.
I. HUMAN RELATIONS.
 1. Fundamentals of Human Relations.
 2. Emotional Intelligence: Intrapersonal and Interpersonal Components.
II. DEVELOPING PROFESSIONALLY.
 3. Personal and Organizational Values.
 4. Managing Yourself: Stress, Time, and Career Management.
 5. Creativity, Innovation, and Entrepreneurial Thinking.
III. INTERACTING EFFECTIVELY WITH OTHERS.
 6. Communicating in the Workplace.
 7. Motivation.
 8. Orientation, Training, and Development.
 9. Appraisals, Promotions, and Dismissals.
10. Conflict Management and Negotiations.
11. Leadership.
12. Group and Team Dynamics.
IV. CONTEMPORARY ISSUES.
13. Intercultural Relations.
14. Workplace Issues.
15. Organized Employee Relations.
16. Managing Change.

Caracteristici

  • NEW - Thoroughly revised and updated throughout.
    • Provides students with coverage of the most current issues.
  • NEW - Coverage of emotional intelligence and workplace violence.
    • Helps students better understand workplace behaviors and their own reaction.
  • NEW - Expanded coverage of important topics—Leadership, conflict management, technology and ethics.
    • Reflects the growing importance of these issues in the workplace.
  • NEW - Internet action projects.
    • Allows instructors to assign activities that require students to use the Internet.
  • NEW - Companion Website.
    • Provides an on-line supplement to the text.
  • Experiential exercises.
    • Reinforces course theory and emphasizes student-centered learning in real-world examples.
  • Case studies in each chapter.
    • Integrates real life situations that demonstrate to students how important issues are played out in the workplace.
  • Action projects in each chapter.
    • Gives students the opportunity to practice the techniques they just learned.

Caracteristici noi

  • Thoroughly revised and updated throughout.
    • Provides students with coverage of the most current issues.
  • Coverage of emotional intelligence and workplace violence.
    • Helps students better understand workplace behaviors and their own reaction.
  • Expanded coverage of important topics—Leadership, conflict management, technology and ethics.
    • Reflects the growing importance of these issues in the workplace.
  • Internet action projects.
    • Allows instructors to assign activities that require students to use the Internet.
  • Companion Website.
    • Provides an on-line supplement to the text.