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The Employee Advantage: How Putting Workers First Helps Business Thrive

Autor Stephan Meier
en Limba Engleză Hardback – 14 noi 2024
In an ever-shifting work landscape, leaders can no longer ignore their most overlooked stakeholders-their employees.

In The Employee Advantage, behavioural economist Stephan Meier explains why organizations must value their employees as much as-if not more than-their customers: those that pivot toward an employee-centric model will be more profitable, innovative, and appealing to top talent.

The good news? You don't need to start from scratch. The customer-centric tools that give you a competitive advantage can be repurposed to focus on employees.

Through case studies of Fortune 500 companies like Costco, DHL, and Best Buy as well as smaller organizations, you will learn:

* Why employees care about more than just money when it comes to their jobs-the same way customers care about more than just price

* What two mindset shifts are essential to becoming an employee-centric workplace

* How improving your employee experience will benefit your business and your bottom line

The future of work is human-centric. The companies that win in the marketplace will be those with the best employees. To get and stay ahead, businesses must embrace the employee advantage.
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Specificații

ISBN-13: 9781541703889
ISBN-10: 154170388X
Pagini: 288
Ilustrații: 1 BW figure on text
Dimensiuni: 162 x 234 x 24 mm
Greutate: 0.5 kg
Editura: Little Brown
Colecția PublicAffairs
Locul publicării:London, United Kingdom