Web-based learning in academia and private industry – for both in-house training and as product offered to customers – is a rapidly expanding segment of the IT arena. This book gives you the business knowledge and tools you need to decide if web-based training can be a viable and profitable enterprise for your organization. This new book helps you achieve effective implementation of web-based learning by examining the required infrastructures, management tactics, business ramifications, and economic considerations you need to be aware of. It evaluates web-based learning as the emerging vehicle of distance learning, and it also addresses cost-benefit issues of implementing a web-based learning solution, how to market web-based learning, and the business process reengineering associated with web-based learning implementation.