Whoever you are, whatever you do, I wager that you are a service provider. To maximise your service, it is necessary to draw your attention to strategies that can lift your performance and productivity.This book covers the essentials of error mitigation and how to grow, preserve, and package your brand. It provides solutions for recovering from service failure and establishing sound business ethics. It also outlines strategies for rewarding performance, getting feedback, and communicating your message to an audience. Finally, the book treats you to how you can manage success for continuous growth. There is something fresh for everyone. It is a SERVICE reference manual!About the Author: A professional civil engineer in Nigeria, Chris Ekpekurede is a well-received public speaker and motivator. He was chief engineer in a subsidiary of the Royal Volker Stevin of Holland, and the head of corporate civil engineering for the Shell Petroleum Development Company. He is a fellow of the Nigerian Society of Engineers, Nigerian Institution of Civil Engineers, and the Institute of Human and Natural Resources. Married, with two daughters, he is an expert in church projects and has laboured in this capacity as a volunteer for more than twenty years. He believes that life is for service and this is without exception to anyone. The author of Getting to Maximum, his next book is in the offing, Managing Church Building Projects.Publisher's website: http://sbpra.com/ChrisEkpekurede