SECTION I: Lets Get Started - What This Book Is About - Water Treatment Operators Are Professionals - Systems and Their Importance - Chapter 4: Why You Must Know Your Plant Intimately - SECTION II: Chemicals 101 - Primary Coagulants - Powdered Activated Carbon - Polymers - Oxidizers - Chlorine - Ammonia - Chloramination - SECTION III: Plant Hydraulics and the Nature of Pumps - Plant Hydraulics - The Nature of Pumps - SECTION IV: Monitoring Equipment - Mono-Chloramine Analyzers - Chlorine Analyzers - Turbidimeters - Streaming Current Monitors - Flow Meters - SECTION V: SCADA - SCADA Is Your Friend SECTION VI: Good Operating Practices - Reporting to Work in a Assuming the Shift - Turnover - Log Review - Log Entries and Record Retention - Plant Overview - Operational Assessment - Touring the Plant - Aligning Systems - Receiving Chemical Loads - Sampling - Reporting Violations - SECTION VII: Troubleshooting - Troubleshooting - SECTION VIII: Appendix A: Operator - Appendix C : Fundamentals (Series 100) - Appendix D: Systems (Series 200) - Appendix E: Tasks (Series 300) - Appendix F : Special Evolutions (Series 400) -