Staff development is an essential topic that is often neglected in library school. This practical guide, by an experienced library manager and consultant, is a real-world tested program that helps you bring out the best in existing staff and determine the qualities to look for in personnel. Topics covered include developing individual potential, sharing ideas, model staff development programs, establishing a mentoring program, day-to-day basics for managers, evaluating staff performance, and rewarding effective performance. An invaluable addition to professional collections, the manual will help libraries of any size provide better service to customers.