Patient advocates too often learn how to be one after being thrown into the deep end of a pool. Betty Tonsing s riveting and real story and that of 250 people who responded to her survey plus twenty personal interviews covers every possible medical experience and will help others who ?nd themselves in that deep end of the pool. If you are a patient advocate, you are not alone. After reading Stand in the Way Stories From Patient Advocates, you also will have the courage to know when to stand in the way. And you will no longer be ignored. Since we never know when we might be hospitalized, after reading these stories, you will never allow yourself to be admitted to a hospital or nursing home without your own patient advocate. As an accomplished researcher, management executive and global educator, Dr. Tonsing regards access to dignified, affordable and medically sound health care as matter of economic and social justice, and good business sense."