Management of Design: Engineering and Management Perspectives Editat de Sriram Dasu et al. 5 oct 2012 Paperback Preț: 1169.73 lei 1426.51 lei 6-8 săpt. -18%
The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer’s Business Autor Sriram Dasu et al. 16 aug 2013 Hardback Preț: 193.55 lei 231.82 lei 43-48 zile | 7-13 zile -17%