Diana Kawarsky knows anyone and everyone can have a huge impact in the workplace-and it doesn't depend on job titles or years of experience. Soft skills are an everyday challenge. How can I make an impact? How can I get recognized? How may I better express myself? How can I present this data? How do I improve my relationships? You need to master your soft skills to make a difference, and this collection of strategies, anecdotes, and more provides tools to achieve maximum results with minimum effort. Learn how to: -take simple steps to get noticed at work; -predict the future by creating it; and -enhance your personal brand. You'll discover how to dramatically improve your communication skills by tweaking body language, becoming a better storyteller, listening to what others are actually saying, and paying more attention to your impact on everyone you interact with everyday.