Second Chance presents nonprofit organizations with a way to use operations management tools to make them more efficient and better equipped to assist their clients and constituents in meeting their needs. Through the eyes of student Noriko Chapman, readers will be taken on a magical journey of overcoming a difficult situation in operations management and life. This book will guide you to... Learn how to navigate operations management as it relates to nonprofit organizations. Gain greater confidence in your ability to apply these concepts to your own problems and issues. Discover how to break from your own limitations by breaking the barriers of your self-doubt."