The manager in the public sector must learn to ride the waves of effective and efficient leadership and navigate the course when faced with ineffective and inefficient leadership. What traits and characteristics inspire staff and create public trust? Dianne G. Davis was a regional director in state government for 15 years. She was inspired by the effective and efficient managers that have a positive impact on agency stakeholders: employees, customers, and tax payers. Riding the Waves is a managerial guide for developing skills that are effective and efficient with specific attention to: Hiring, Communications, Conduct, Relationships with coworkers and stakeholders, and Maintaining a healthy and emotionally balanced life.