In my twenty plus years in the education/sales/optometric/consulting worlds, I've noticed one fundamental challenge: staffing and retaining quality staff. Even when I was a green school teacher a million years ago, I quickly realized that my principal had the daunting task of finding incredible teachers and convincing them to stay in the educational field. Most administrators continually have to overcome those obstacles despite their best efforts. Understandably, many business owners either employ folks permanently (ala office manager) or hire folks specifically (ala consultant) to handle their hiring. Most folks just don't have time for it. But if you either can't afford to spend the money or if you would rather just save a few bucks, this book is intended to help you. In it, you'll find ideas ranging from where to find quality applicants to how to conduct efficient interviews to how to retain quality employees. We hope the book helps, and we hope you enjoy your business all the more because of it. Thanks for investing your valuable time into this book. We never take that for granted. Gordon Duncan Practice Progress