Business Analysis is a study of what the business is supposed to do, while System Analysis is a study of the systematic behavior of the business with an emphasis on its methods and tools; in other words, how it does things. This book will show non-technical business analysts exactly how to determine what the business is supposed to do, while still producing detailed business requirements that the technical team can easily use. This book will convey clearly the elements of an agile, effective and tested method of analysis that will enable non-technical analysts to deliver lean business requirements for a client organization, quickly and without pain.