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Reference Reborn: Breathing New Life into Public Services Librarianship

Editat de Diane Zabel
en Limba Engleză Paperback – 16 dec 2010
More than 30 stellar authors have contributed to these up-to-date essays on public services librarianship, including timely topics such as new service configurations, the impact of e-resources in reference and collection development, and innovative outreach.

The roles of reference and public librarians are constantly changing. Today, it's not unusual for librarians to also serve as trend trackers, data analysts, project managers, IT troubleshooters, marketers, and staffing specialists. Academic and public libraries across the country are experimenting with new service models to accommodate new technology, budget constraints, and a clientele with new needs and expectations. Not surprisingly, librarians are assuming revised roles as a result.

Reference Reborn: Breathing New Life into Public Services Librarianship is a collection of over two dozen essays on developments and trends in reference and public services librarianship, highlighting some of the best thinking on reference services, outreach initiatives, the migration from print to e-reference collections, staffing 21st century libraries, library school curriculum, and more. This text will appeal to library and information science students and educators, beginning and seasoned reference librarians and managers of public service departments in academic and public libraries. The education and training of reference librarians receives special attention.
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Specificații

ISBN-13: 9781591588283
ISBN-10: 1591588286
Pagini: 424
Ilustrații: 7 bw illus
Dimensiuni: 156 x 235 x 33 mm
Greutate: 0.62 kg
Editura: Bloomsbury Publishing
Colecția Libraries Unlimited
Locul publicării:New York, United States

Cuprins

CONTENTS

Preface
Linda C. Smith
Acknowledgments
Introduction
Diane Zabel

Part I: OUR CHANGING USERS

Chapter 1: Who Are Our Users? Scanning the Environment to Detect Trends
Ellysa Stern Cahoy

Part II: NEW AND IMPROVED SERVICE MODELS

Chapter 2: Demystifying Virtual Reference
Daniel Hickey

Chapter 3: Going beyond the Desk: 21st-Century Reference, Outreach, and Teaching Services
Elizabeth McKeigue and Laura Farwell Blake

Chapter 4: The Integrated Services Model: Information Commons in Libraries
Juliet Rumble

Chapter 5: Librarians in Second Life and Future Virtual Worlds
Alexia Hudson

Chapter 6: An Exploration of the Hybrid Reference Service Model: Keeping What Works
Marie L. Radford and Scott Vine

Part III: NEW AND REVISED ROLES FOR REFERENCE LIBRARIANS

Chapter 7: The Embedded Academic Librarian
Susan Sharpless Smith and Lynn Sutton

Chapter 8: Community Reference Work
James LaRue

Chapter 9: Contemporary and Future Roles for Readers' Advisory in Public Libraries
Barry Trott and Neil Hollands

Chapter 10: Leisure Reading Collections in College and University Libraries: Have Academic Librarians Rediscovered Readers' Advisory?
Anne Behler

Chapter 11: Librarian as Marketer: Learning to Promote Reference and Outreach Services
Elisabeth Leonard

Chapter 12: Reference Quality: A Primer on Methods and Tools for Assessing Reference Services
Julie A. Gedeon and Joseph A. Salem, Jr.

Part IV: OLD TOOLS/NEW TOOLS: THE ROLE OF TECHNOLOGY IN REFERENCE SERVICE

Chapter 13: Telephone Reference as the Past and the Future of Library Service
M. Kathleen Kern

Chapter 14: Reconfiguring Reference Services for Mobile Devices
Jim Hahn

Chapter 15: Using Online Social Networking Tools for Reference and Outreach
Emily Rimland

Chapter 16: What's Next? Tracking Tech Trends
Michael Stephens

Part V: REFERENCE COLLECTION DEVELOPMENT

Chapter 17: From Print to E-Reference
David A. Tyckoson

Chapter 18: Digital Visibility: Creating Usable Interfaces So Users Can Find Resources
Jody Condit Fagan and Meris A. Mandernach

Chapter 19: Scholarly Communication: Library as Content Provider-Digital Projects to Support Reference and User Services
Linda Friend

Part VI: STAFFING 21ST-CENTURY LIBRARIES

Chapter 20: What Skills Are Needed for the Next Generation of Librarians?
Sally W. Kalin

Chapter 21: Retirements in Reference: Passing the Torch to the Next Generation of Reference Librarians
Charlotte Ford and Lili Luo

Part VII: THE EDUCATION AND TRAINING OF REFERENCE LIBRARIANS

Chapter 22: The Education of Reference Librarians: A Detailed Survey and Analysis
Lisa G. O'Connor

Chapter 23: The Guide to Reference and Learning Reference Librarianship
Robert H. Kieft

Chapter 24: Practitioners as Adjunct Teachers
Christopher LeBeau

Chapter 25: Outside the School Doors: Lessons Learned after Library School
Amber A. Prentiss

Index
About the Editor and Contributors

Recenzii

Essential for public service librarians-academic and public, both veterans and new to the profession-and for students or potential students in information science. Highly recommended.
This book is an excellent overview of the issues and challenges currently facing the reference profession, and it would work well as a library science textbook. Each chapter includes an extensive bibliography for further reading on the topic. Recommended.
Reference Reborn has much to offer the reference novice and veteran alike, and it should be required reading for anyone who practices, teaches, or studies the art of reference librarianship.