Preeminent author and researcher Sherry Turkle has been studying digital culture for over thirty years. Long an enthusiast for its possibilities, here she investigates a troubling consequence: that we have stopped having face-to-face conversation in favour of technological connections such as texts or emails. Based on five years of research and interviews in homes, schools and the workplace, Turkle argues here that we now have a better understanding of this phenomenon, and that going forward, it's time we reclaim conversation, the most human thing that we do.