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Quality Concepts for the Process Industry

Autor Michael Speegle
en Limba Engleză Paperback – feb 2009
Quality Concepts for the Process Industry prepares readers for a career as process plant operators. This book covers the classical concepts of quality control in a style and at a depth that should be acquired by all employees of the process industries. Each chapter of the text contains chapter objectives, thorough discussions of the concepts presented, a summary, and end-of-chapter review questions. There is a complete glossary of terms and a list of additional references in the back of the book.
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Specificații

ISBN-13: 9781435482449
ISBN-10: 1435482441
Pagini: 288
Ilustrații: black & white illustrations, black & white tables, figures
Dimensiuni: 211 x 272 x 18 mm
Greutate: 0.68 kg
Ediția:2nd edition
Editura: CENGAGE LEARNING

Recenzii

Preface. About the Author. 1. Why Quality is Important. 2. How It All Began. 3. The Quality Gurus. 4. ISO 9000 (2000). 5. Total Quality Management. 6. Customer Satisfaction. 7. Employee Empowerment. 8. Teamwork and Teams. 9. Communication. 10. Personal Effectiveness. 11. The Economics of Quality. 12. Quality as a System. 13. The Cost of Quality. 14. Quality Tools (Part 1). 15 Quality Tools (Part 2). 16 Variation. 17 Concepts of Statistical Quality Control. 18 SPC and Control Charts. 19 Process Capability. 20 Epilogue. Glossary. References. Subject Index.